Legal
PRIVACY POLICY
Last updated: March 7, 2026 · Effective immediately
1. Introduction
BattleGG (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the BattleGG website (“batgg.space”), the BattleGG game on Roblox (the “Game”), and any related services (collectively, the “Service”).
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.
2. Information We Collect
2.1 Information Collected Automatically (Website)
When you visit our website, we may automatically collect:
- Device information: browser type, operating system, screen resolution, device type (desktop, mobile, tablet).
- Usage data: pages visited, time spent on pages, click patterns, referring URLs, and navigation paths.
- Network information: IP address (anonymized where possible), approximate geographic location (country/region level only).
- Cookie data: session identifiers, preferences, and analytics cookies (see our Cookie Policy for details).
2.2 Information Collected Through Gameplay (Roblox)
When you play BattleGG on Roblox, the following data is collected and processed within the Roblox platform:
- Roblox User ID and display name for identification and leaderboard display.
- Gameplay data: match results, kills, placements, scores, weapon usage, match duration, and performance metrics.
- Inventory data: owned weapons, skins, cosmetics, battle pass progress, and in-game currency balances.
- Purchase history: records of in-game transactions made through Roblox.
- Behavioral data: play patterns, session frequency, and engagement metrics used to improve game balance.
2.3 Information You Provide Voluntarily
- Support inquiries, bug reports, and feedback submitted through our website or social channels.
- Communications with our team via email or support forms.
- Any content you post in community channels associated with BattleGG.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and operate the Service: deliver gameplay, manage accounts, process transactions, and maintain leaderboards.
- Improve and optimize: analyze usage patterns to improve game balance, website performance, user experience, and content relevance.
- Ensure fair play: detect and prevent exploits, cheating, abuse, and violations of our Terms of Service.
- Customer support: respond to your inquiries, resolve issues, and provide assistance.
- Communications: send service-related announcements, updates, and security alerts when necessary.
- Legal compliance: comply with applicable laws, regulations, legal processes, or governmental requests.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties.
We may share information in the following limited circumstances:
- Roblox Platform: gameplay data is processed through Roblox's infrastructure and is subject to Roblox's Privacy Policy.
- Analytics providers: anonymized, aggregated website analytics data may be processed by third-party analytics tools (e.g., Vercel Analytics) to understand site usage.
- Legal requirements: we may disclose information if required by law, court order, subpoena, or government regulation, or if we believe disclosure is necessary to protect rights, property, safety, or to detect and prevent fraud.
- Business transfers: in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction. You will be notified of any such change.
5. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:
In-Game Data
Stored via Roblox DataStore services. Retained as long as your Roblox account is active and the Game is operational. May be reset between major game versions or seasons as disclosed in advance.
Website Analytics
Anonymized analytics data is retained for up to 26 months, after which it is automatically deleted or further anonymized.
Support Communications
Support tickets and related communications are retained for up to 24 months to maintain service quality and resolve recurring issues.
6. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include secure hosting via Vercel, HTTPS encryption for all website communications, and reliance on Roblox's enterprise-grade security infrastructure for gameplay data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge and accept this inherent risk.
7. Children's Privacy (COPPA Compliance)
BattleGG is designed for Roblox's general audience, which includes users of all ages. We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA) and equivalent international regulations.
- We do not knowingly collect personal information directly from children under 13 (or the applicable age in your jurisdiction) without verified parental consent.
- All gameplay data collection for minors is handled through Roblox's platform, which has its own COPPA-compliant privacy practices and parental controls.
- Our website does not require account creation or collect personally identifiable information from visitors.
- Parents or guardians may contact us at privacy@battlegg.gg to request review, deletion, or restriction of their child's data.
If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information as quickly as possible.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: request a copy of the personal data we hold about you.
- Right to Rectification: request correction of inaccurate or incomplete data.
- Right to Erasure: request deletion of your personal data, subject to legal retention requirements.
- Right to Restrict Processing: request that we limit how we use your data.
- Right to Data Portability: request your data in a structured, machine-readable format.
- Right to Object: object to processing of your data for specific purposes.
To exercise any of these rights, contact us at privacy@battlegg.gg. We will respond to verified requests within 30 days. Note that for in-game data stored on Roblox, you may also need to exercise your rights directly through Roblox's platform.
9. International Data Transfers
BattleGG is operated globally. Your data may be transferred to and processed in countries other than your country of residence, including countries that may not have data protection laws equivalent to those in your jurisdiction. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
10. Third-Party Links
The Service may contain links to third-party websites, services, or platforms (including Roblox, Discord, Twitter/X, and YouTube). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last updated” date at the top of this page indicates the most recent revision. We encourage you to review this page periodically. Material changes will be communicated through the website or in-game notices. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Information
For any privacy-related questions, concerns, data access requests, or complaints, contact us at:
BattleGG Privacy
Email: privacy@battlegg.gg
Website: batgg.space/support
We aim to respond to all privacy inquiries within 30 days.